Frequently Asked Questions

What is the minimum term for hoist hire?

The minimum term for hoist hire is one month.

How does the pricing work?

All pricing is as stated per month on our pricelist page. Discounts may be applicable for long term rentals if paid up front.

When should I make my reservation?

Please book as early as possible to avoid disappointment.

Is there a charge for delivery/collection?

Yes. Delivery is charged from our base in Sale. There is no charge for collections. Please contact us for a quote.

Do I need identification?

We may request two forms of identity at the time of hire. A bank or credit card and a driving licence showing your current address are ideal.

How and when do I pay?

We accept payment via Credit Card, Debit Card or BACS. Payment is due one month in advance. If you require the hoist for more than one month you may be asked to complete a recurring transaction instruction form.

Do I need to pay a deposit?

Deposits are required for the hire of all hoists. We ask for one month’s payment as deposit which will be refunded upon return of the hoist.

What happens if something is broken, damaged or missing?

We do charge for broken or damaged equipment. Be sure equipment is secured when not in use and protected from vandalism or loss.

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